Managing multiple generations in the workplace

While this diversity can benefit an organization by providing a variety of skills, diverse opinions and intergenerational mentoring opportunities, it can also present challenges. When you understand your employees with respect to their generations, they end-up feeling valued and motivated to work even harder.

Baby Boomers may favor more traditional and static training methods like Power Point presentations and handbooks, while younger workers may gravitate towards more interactive, technology-based forms of learning.

Boomers who are thinking of retirement, for example, may want to cut the number of hours they work in exchange for reduced pay. Similarly, Generation X and Baby Boomer employees highly value personal interactions.

The Challenges of Managing Multiple Generations in the Workplace

Technology is the foundation of communication for digital natives and millennials. Boomers may prefer to communicate by phone or in person. Find Common Ground Managing multiple generations to overcome stereotypes requires you to help the individuals on your team find common ground with other generations.

For example, younger generations value more flexible work schedules and are often more apt to work odd hours, while your Gen X and Baby Boomers are likely working more traditional hours.

Silent traditionalists often prefer face to face communication. Provide Incentives to Each Generation Different generations prefer different rewards or incentives.

Fuel the high expectations of ambitious Millennials with special assignments that are outside of their job descriptions. Summary Each generation brings a unique set of skills into the office. Establishing mutual purposes can help the involved parties build a connection and, in turn, return to their roles, individually and together, with a renewed focus.

This will give employees some flexibility on how they want to work and put everybody, regardless of where they spent most of their time working, on the same scale to measure success. By treating the process as a partnership, management can demonstrate to workers the power of teamwork. The key to overcoming this challenge is effectively addressing and taking advantage of the differences in values and expectations of the employees in each generation.

Tips, continued Millennials are multi-taskers — want different tasks and goals to pursue weekly — if not they get bored. Millennials really got employers worried about retention, and Gen Z will only continue that trend.

Avoiding or delaying action can worsen the situation at hand and cause a divide between colleagues. A Gallup poll found that 74 percent of Americans expect to work past the average retirement age, with most anticipating retirement after age Take advantage of their comfort with teams.

For instance, you can offer pensions to the Silent Traditionalists, awards to Baby Boomers, gift cards to Generation X, career training and development to the Millennials, and a tech-based solution to the Digital Natives.

Managing Multiple Generations in the Workplace

Generational differences may create conflict due to opposing views, updated communication techniques or workplace evolution, and could increase office tension. They like meetings and they like working with others. Offer different working options like telecommuting and working offsite.

This fracturing of your team can produce costs in communication that affect your bottom line. You as an HR manager need to help everyone understand that experience, while important, is not the be-all, end-all of the workplace. With older generations staying in the workplace and younger generations joining them there, the multigenerational workplace is rapidly becoming the norm, not the exception.

Cross-mentorship encourages team members to mentor up, down, and sideways to facilitate skills and knowledge sharing. Millennials grew up being in constant communication with peers and coworkers so are accustomed to emailing, texting or sending instant messages.

Are loyal but will keep their options open. For example, it can enable older workers to learn the latest trends or technology they need to know to stay current. Managing multiple generations can present a range of challenges for organizations. When we think about communication in the context of generational differences, technology always comes up usually rather quickly.

Unearth common ground Successful conflict resolution often starts with identifying a common ground and building upon it. Silent Traditionalists born between Baby Boomers Millennials Digital Natives Present Each generation, because of the context they grew up in, have very different expectations.

Facilitate mentoring between different aged employees to encourage more cross-generational interaction. Although each generation has an exception, know the general experience framework of your employees to comprehend their reference point.

In The Press: How to manage generations in the workplace

Seasoned employees may favor a more traditional form of communication, like email, whereas new professionals may opt for instant messaging platforms. When managing generations in the workplace, leaders at every level are tasked with managing employees who can span multiple generations.

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Recognizing the differences, both the pros and the cons, of each generation is key to laying the groundwork for a successful workforce program. Managing across generations is not an easy tasks, however, and a recent human resource management study of organizations with more than employees reported that 58% of the managers experience conflicts between younger and older employees on a frequent basis.

For the first time in the nation’s history, four generations are working side by side in the workplace. As attorneys, paralegals and other legal professionals work beyond retirement age, many law firms and legal departments are trying to balance a generation gap of more than 50 years between the oldest and youngest employees.

The four Generations in the Workplace training program is the perfect tool to bridge the generational gaps, building awareness that will lead to better hires, happier employees, stronger teams, and. Generations Icebreaker exercise Pair up with someone you don’t know, introduce yourselves then discuss: –What was ‘hot’ when you were in high school.

How to Manage Different Generations

Think generation –Work styles, motivations and expectations of each generation in the workplace –Communication and. What will this mean for how employers attract, develop and engage employees across multiple generations?

Consider how the way we work has changed in the last two decades.

Managing multiple generations in the workplace
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